covid 19

Information correct as of 25/03/2020

We hope you and your crew are keeping healthy and happy.

Despite these crazy and unprecedented times, our priority remains the same, You! We’ve got your back now and in the future.

We are here to chat through any questions or concerns you have around the impact of COVID-19 on your home building journey, or if you’re just starting out – you may find that you now you have some extra time on your hands to start creating your dream home design – Team Expresso are ready to listen!

At Express we are focused on keeping our team healthy, safe and connected during this time. We continue to monitor announcements by the Australian Government Department of Health and we encourage you to do the same because if this situation has taught us anything, it’s that things can change in an instant!  For us, it’s business as usual – just in a slightly different, more virtual way!

We’re here to chat, however you’d like to connect.
If you are thinking about building a new home, no doubt you’ll be wondering how the latest developments in COVID-19 affect your decisions. We want to help our clients through these unprecedented conditions with support and understanding.

Our team is on standby to help answer any questions you have, or if you’ve got more time up your sleeve to browse our unique home designs or block sizes– our team would love to help you, they can suggest some new ideas to add to your home design you may not have thought of!

We understand you might want to limit the amount of face-to-face interactions you have during this time, and we are flexible to any contact method that suits you.

Give us a ring on 9241 1700, or start a chat on our website or social feeds @express_living_homes, we’re ready to go via email, Messenger, phone, Skype or Facetime, it’s totally up to you.

Display Homes
Due to the quickly changing situation with COVID-19, and because your health and safety (and that of our Team Expresso) is our priority, we’re closing our display homes until further notice. You can still check out all our amazing homes via a virtual tour on our website, and we’ll be here for you with video conferencing, phone calls, and online communication no matter what.

Planned meetings
At this stage all your meetings will continue as scheduled – pre-start, finance meetings, and key handovers. However, if you would like to reschedule, or if you have any questions relating to your meeting, please get in touch with your relevant team member.

Your Health & Safety
We’re sure you’ve heard the public health broadcasts, but it doesn’t hurt to remind you again, so we can work together to keep a healthy and safe environment:

  • Please keep a 1.5m distance
  • Please cough or sneeze into your elbow or tissue
  • Please avoid handshakes
  • Regularly wash your hands
  • If you are feeling unwell or have recently travelled internationally, please use a virtual visit instead
  • Avoid touching your face

If you’re in the process of building
We are proud the majority of the materials we use are manufactured in Western Australia, supporting our local community and reducing our exposure to the international market.

At this stage, there is no indication that we will experience any major delays in our construction as a result of COVID-19. We are continuing to monitor the situation in order to ensure we address the needs of our clients and the health and well-being of our employees and contractors.

We’ve got your back
We’re in this together. As we all continue to navigate our way through this unchartered territory please look after yourselves and your family and friends. At Express Living, we’re forward-thinking and focused on making sure we come through this stronger than ever.

Keep healthy and happy and remember, we’re here to chat whenever you need.

 

Published: March 25, 2020
Author: Michelle McDonogh

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